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Mon05132013

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Customer Service
11 Tips for Outstanding Customer Service with Eric Gilboord Print

The customer may not always be right, but they are still the customer! Our marketing guru Eric Gilboord has 11 great tips to help you deliver exceptional customer service, every time, that will keep them coming back to you.

More of Eric's Videos:

11 Hot Tips for Beating the Competition

8 Rules for Successfully Hiring Marketing Suppliers
8 Tips for Determining What You Don't Know in Marketing
11 Marketing Tips for Reviving Your Business
11 Tips for Continued Marketing Success
9 Ways to Get Your Marketing Started
Marketing: It's Harder than it Looks
So Much Power in One Word: NO!
9 Rules for Thinking Outside the Box
 
Customer Surveys with Dolly Konzelmann Print

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We all get bombarded with surveys that we often ignore. So, how do you create a survey for your company that your customers actually want to fill out? Find out from our customer service guru Dolly Konzelmann and get the information you need from your customers.
Read more...  [Customer Surveys with Dolly Konzelmann]